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HEADLINE ARTICLE
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The Main Thing: This is
What Your Business is Really All About
By John Chamness
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The quicker you learn this simple
lesson, the better off you will be and you will secure for yourself
years of guaranteed income, almost at the push of a button.
What am I talking about? "List Building!" Whether you've been in a
home-based business for years, or you're just starting out, you need
to know that this is what your business is really all about. It's not
about selling a product, offering a service, promoting this or that...
it's about cultivating relationships with people. It's about building
a database of people that you will care for, nurture, provide value
to, assist, equip, train, etc. For the value that you add to your
list of people, these people will return to you, proportionately, what
you ask of them in return. And if you're a good list builder, you
will become wealthy for the value you supply to them, and they will be
loyal to you for as long as you last.
Now let's cover some basics in building your list, or we could say...
let's learn how to "Build Your Business."
Let's start by answering the question "Why?" Why should you bother
building a list of people? Great question. And the answer has
somewhat to do with your motive, as well as your character. I've been
in home-business programs that had absolutely no follow up system in
place. I joined, I paid, I never heard from living soul. Perhaps
you've been in the same situation. You end up feeling almost
violated. Now, in that situation, how likely would I be to join
another program if the person who sponsored me contacted me 6 months
later and pitched me a new opportunity - and this was our first
contact? Not likely! (Unless I knew what I doing, and that would be
the only reason). It wouldn't be because that person had developed a
relationship with me and had built trust and confidence with me. So,
the obvious WRONG answer to the question is... "So that I will have
people to sell things to."
#1 - Have the Right Motive for Being in Business
There's almost as many answers to that question as I have fingers and
toes. But, the most common one is "MONEY." But let me tell you
something... if that's your ONLY reason, you will not do well in
business. People are more important than money, and they always will
be. Here's a rule for you to ingrain into your thinking... "Take care
of people and money will never be a problem." Let me put it to you
this way, and I'm borrowing this from Zig Ziglar, "Help enough other
people get what they want and you will get everything you want."
Those are words to live by. So, a really great motive would be to
build the biggest customer base possible so that you can provide the
most value to the most people. Start with that and build on it and
you will never go wrong. What will happen if you don't have the right
motive is that it will not matter how big your database grows to be,
your people will not be responsive to you, regardless of what you
offer them.
#2 - Offer Value
It is a law, regardless of your belief system that you do not ever get
something for nothing. That's why I suggest, no... more than suggest
- I express that it is absolutely necessary for you to give something
of value to anyone and everyone you hope to add to your database. And
finding something of value to give doesn't mean you have to empty your
pocketbook to make it so. There are plenty of absolutely free ways of
adding value to your future members. For example, you could offer
them a free e-book, or a series of e-books, there's even creative ways
of offering free vacations, now. Offer discounts, coupons, special
training or mentoring, but whatever it is, it must be perceived as
something of value by your prospect. And furthermore, it must be
something that you can deliver. Remember, you're in business to
develop a customer base. You're not in business to do a hit-and-run
on everyone who visits your site.
#3 - Build Relationships
Don't get nervous when I talk about building relationships. That
doesn't have to mean that you're on the phone with everyone in your
database everyday, although, you may want to do that for some people.
No, what I'm talking about is communication. It can be as simple as a
weekly or bi-monthly email sent to your entire list just to share an
effective tip for promoting their business, and it doesn't always have
to be something that will cost them more money! In fact, it shouldn't
always be. Communication with your list is extremely important. It's
vital. When you don't communicate, your database will begin to feel
used, neglected, and even abused. So, with it being so easy to stay
in touch with them these days, be sure you take the little bit of time
it takes to do it. Here's some tips for keeping your list happy with
you...
* Communicate frequently. Set a standard time frame like once a week,
or so. Stick with that! If you do anything different, make sure it's
an extra message now and then.
* Give them something of value in every message you send (are you
seeing a trend develop here?).
It can be as easy as a marketing tip, a word of encouragement, or a
testimony from another team member. Little things mean alot.
* Respond to their messages, personally if possible. Oh, this is a
HUGE one! If you sent a message to your sponsor and they never
responded, how would you feel? Then take your own advice. Reply to
people who contact you. That shouldn't be difficult at all when
you're first starting out. Your list
should be on the smaller side and you shouldn't have too many
requests. As your list grows, you may consider adding some type of
automated communication system. Whatever you do, be sure you get back
with them in a timely manner.
* If you are contacting them to present an opportunity, make sure you
check it out first! If you push junk on your list, eventually they'll
lose confidence and trust in you.
* Lead them by example. This is extremely important, as well. When
you are communicating with them (either by email or by telephone) be
sure that you are sharp mentally and emotionally. In other words, if
someone contacts you with an issue or a problem, don't wallow in the
same mud that their in. Be the champion that they expect you to be
and help pull them out of that mud solely by your own positive,
encouraging character.
* Show interest in the opinions and views of your people. For
example, you could send out a survey among your list and ask them for
creative ways on improving your service. Listen to the feedback.
Implement the good ideas, if possible. Even reward the members
somehow who come up with better ways of doing things.
* Make them feel special. This goes with the previous point. It's so
easy to make someone feel special. Yet, so many fail to do so. All
it takes is a series of words constructed in the right way,
appreciation for an expressed opinion. An occasional "thank you."
You know what I mean.
#4 - How to Build and How to Keep In-Touch
Now for the more practical aspects of list building. If you do not
already have one, I strongly suggest that you contact your sponsor to
find out what autoresponder service they use.. An autoresponder
service is a feature that allows you to either capture your prospects
or import their data into a system that enables you to send them
messages on a pre-scheduled basis. You can use an autoresponder
service to send a series of follow-up email messages to people who
have opted into your capture page and you can use an autoresponder
service to keep in touch with your powerline structure.
Autoresponder services are easy to find with an onlined search, but do
yourself and your sponsor a favor and check with them first, before
going to sign up for an autoresponder service because many of them
have an affiliate program and your subscription will be a blessing to
your sponsor. Remember, you will reap what you sow. If you honor your
sponsor in this way, then your people will honor you, as well.
#5 - The Pay-Off
I read a book recently by Robert G. Allen. Mr. Allen first made it
big in real-estate investing and in teaching others his techniques for
buying properties with little or no money down. Afterwards, he got
involved in the internet. Some time after he began building a
database of people, he was approached by the Guthy-Renker Company
about doing an infomercial. During this infomercial, Robert promised
that he would earn "X" of dollars in a 24 hour period, while the
cameras were live and rolling.
Well, to make a long story short, he actually produced more money than
he said he would. How did he do it? #1: He already had a developed
customer base. #2: He already had his customer base prepared for the
event by sending out a series of messages to them ahead of time,
asking for their input, offering them something of value, making them
feel special, and then building their anticipation of what was
coming. Robert sent out ONE email while on camera and literally made
almost $100,000. So, I ask you, do you think it's worth it to build
and nurture a loyal, devoted customer base? You decide.
When you have cared for you list and followed the principles above,
then from time to time, you will be able to present opportunities to
your list to purchase products or services that will benefit them, and
they will oblige you by opening their pocketbooks.
By the way, if you want to read that book, I highly recommend it.
It's called "Multiple Streams of Internet Income" by Robert G. Allen.
I found it at my local library. I built an entire business using the
strategies that I learned in that book without spending one red cent
out of my own pocket. If I can do that from reading one book, what
could YOU do?
One last thing. I recently received a message from someone who
informed me that he always sends his prospects to the main site,
bypassing the capture page. He says that 50% of the people who land
on a capture page will not go any further, they'll simply exit without
ever seeing the opportunity, because they just don't want to end up on
someone's list. Why? Because unfortunately, they've already been on
so many lists of people who did not do what I'm teaching you to do.
Do it, and you will be richly rewarded!
John Chamness is a veteran internet marketer and the founder of the
Wealth Innovations Network, a home-business specializing in video ad
production assisting the home-business industry.
http://wealthinnovationsnetwork.com
john@wealthinnovationsnetwork.com
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