“There’s no ‘I’ in team!”
This sports cliche reminds people that team
success is more important
than individual glory – a sentiment that is as true for business
teams as
it is for sports teams. The phrase, however, overlooks the role of
the individual
in making the team stronger.
To encourage team development, organizations use
‘shared experience’
teambuilding events, such as rope courses, rowing, and paintball.
While these events have some benefit, they do not necessarily teach
the personal skills that lead to stronger teams. These skills are
confidence,
trust, and control sharing, and they are the foundation of a strong
team.
Rather than a simple shared experience, the key to a good
teambuilding
event is teaching members these three core skills.
The first personal skill to develop is
confidence, or personal power.
Personal power is a person’s ability to overcome problems and
maximize
their effectiveness. Personal power leads to confidence because once
you feel empowered, you feel confident to take on challenges at work
and life.
This is important in a team sense because strong teams are composed
of strong individuals. Confidence’s real importance, however, is in
how it
allows the next two skills to develop.
The second personal skill to develop is trust.
Trust develops over time,
but having a proper trusting attitude can help members bypass months
and years of ‘getting to know each other.’ The key to being trusting
is to
open up to others, not because you are confident in their abilities,
but because you are confident in your own. This is where confidence
becomes
so important. Knowing that you can handle whatever people throw your
way
allows you to open up and trust them, even if you don’t know them
that well.
This approach creates a trusting environment from the start, and
strong
teambuilding exercises will focus as much on building a trusting
attitude
as on developing trust.
Traditional teambuilding events, such as rope
courses, address the concept of trust,
but do it in a way that does not translate well to a professional
environment.
There are many people that I would trust to hold one end of a rope
for me so
that I did not fall to my death. I would not trust all of those
people to listen to
and respect ideas that I had in the office place. One form of trust
does not imply
another. To be effective, any trust exercise must relate to
communication and
respect in a similar environment to work.
Trust and confidence are vital to supporting the
third core skill for effective teams,
control sharing. If the premise behind teamwork is synergy (the
whole is greater
than the sum of its parts) then control is at the heart of why some
teams thrive
while others flounder. Two people working alone will generate two
separate sets
of ideas. Put them together and new ideas emerge after one person
hears something
that the other person says. As a result, you get a third set of
ideas that neither
person would have come up with alone. The only way to find that
third set is for
each person to let go of his original ideas. If either person is
unwilling to do this,
then he will never explore the new ideas and discover that critical
third set.
The ability to let go of control is paramount to effective teamwork.
In a ‘shared experience’ teambuilding event, even
one where the event is
designed so that each member must contribute, one or two ‘Alpha’
personalities usually take charge and dictate how the task should be
done.
Everyone participates (kind of), has fun (sort of), and learns that
they can work
together (maybe). They do not, however, learn the personal skills
that will
allow them to maximize their teamwork back at work.
The beauty of the three skills addressed here is
that if a company has two groups,
both filled with members who possess these skills, then members can
switch
teams without a large loss in the team feel. Because all three of
these skills
are personal and individual, a new team will not need to go through
a shared
experience to trust each other and work together. They will
naturally do it out of the gate.
Always remember that, regardless of what the
actual event is, if these three core
skills are not being addressed, it is highly likely that the lessons
taught at the event
will have little impact in the workplace.
Avish Parashar is a speaker and trainer who uses
the principles of improvisational
comedy to run seminars on leadership, teamwork, creativity, and
communication.
The hands-on seminars engage participants by having them play improv
exercises
to teach and reinforce business skills. Avish is available for
speaking, training,
consulting, and coaching
avish@avishparashar.com
610-804-2214
www.avishparashar.com